Terms of Use

1. Acceptance of Terms

By downloading, installing, or using the Ariveh mobile application ("App"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our App or services.

2. Description of Service

Ariveh is a ride-sharing platform that connects passengers with independent driver-partners. Our service allows you to:

• Request rides from nearby drivers
• Track your driver in real-time
• View fare estimates before booking
• Rate your driver experience
• Access trip history and receipts

3. User Accounts

To use our services, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. User Conduct

When using Ariveh, you agree NOT to:

• Use the service for any unlawful purpose
• Harass, threaten, or abuse drivers or other users
• Damage or interfere with the operation of the App
• Attempt to circumvent our pricing or payment systems
• Share your account with others

5. Pricing and Payment

You agree to pay all fares and fees associated with your use of the Ariveh service. Fares are calculated based on distance and time, and may include applicable taxes and fees. Payment is processed automatically through the payment method linked to your account.

6. Limitation of Liability

Ariveh provides the service "as is" without any warranties, express or implied. We do not guarantee that the service will be available at all times or that drivers will always be available in your area.

7. Termination

We reserve the right to terminate or suspend your account at any time for any reason, including but not limited to violation of these Terms of Use.

8. Contact Information

If you have questions about these Terms of Use, please contact us at [email protected].